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Ensuring Workplace Safety: Best Practices for Protecting Employees
Written by: James Hart In a world like ours, businesses can’t afford to take workplace safety for granted. There’s a long list of reasons why preparedness and planning must be a priority for companies of all sizes. “It should go without saying that just caring for your people — the human element — should be…
Read MoreBuilding a Crisis Communication Strategy: Effective Communication During Emergencies
Written by: James Hart During a crisis, good communication can save lives. That’s especially true for larger office buildings. Some properties hold thousands of people during a typical workday. If there’s a fire, an active shooter or some other emergency, the building staff and security must be able to quickly alert everyone and tell them…
Read MoreEffective De-escalation Techniques: Conflict Resolution Strategies
Written by: James Hart If your job requires you to talk to other human beings, then you could probably benefit from de-escalation training. De-escalation is a conflict resolution strategy where security officers or other front-line workers use dialogue to calm angry individuals, understand their problems and persuade them to choose a better course of action.…
Read MoreHome Security Tips: Safeguarding Residential Properties
residential security
Read MoreHow Premium Security Services Set Trophy Properties Apart
Written by: James Hart It’s one of the most frustrating, longest-lasting effects of the pandemic: The market for office space continues to struggle as companies keep using hybrid or fully work-from-home schedules. In the second quarter, the vacancy rate for US office properties climbed to 20.1% — a new record, Moody’s reports. Meanwhile, effective rents…
Read MoreCrisis Management at Festivals: Strategies for Event Organizers
Written by: James Hart Nothing beats spending the day at an outdoor festival. Who doesn’t love being part of a large, happy crowd enjoying delicious food, exciting music or beautiful art? Unless, of course, a brawl breaks out. Or there’s a medical emergency. Or — worst of all — a mass casualty event occurs. Fortunately,…
Read MoreThe Role of Guest Service Agents
Written By: James Hart To compete for tenants, more commercial properties are adding a new type of role to their security presence: the guest service agent. Like traditional security officers, these agents are trained to spot and manage threats, but that’s only part of their job. They can also give restaurant recommendations, tell you about…
Read MoreSecurity Solutions for Small Businesses: Safeguarding Digital Assets
Written by: James Hart Even if you don’t think your small business has any valuable information, the average cybercriminal will probably disagree. The last few years have shown that cybercrime is a threat for organizations of all sizes, even smaller companies. Their customer lists, their payment and banking information, their patents and designs — they…
Read MoreEmergency Response Planning for Shopping Centers, CIDs, Entertainment Districts and Other Large Locations
Written by: James Hart It takes hard work and careful thought to create an effective emergency response plan for office towers and other commercial properties. But what if — instead of a single commercial building — you need to create a plan for a community improvement district, a shopping or entertainment district, or some other…
Read MoreNeighborhood Watch Programs: Empowering Residents
Written by: James Hart The neighborhood watch, one of the oldest tools for community crime prevention, can still be a useful tactic today for combating crime and nuisance activity at commercial properties, especially when combined with a professional security presence. These programs encourage the public to be on the lookout for suspicious activity in their…
Read MoreDisaster Recovery Strategies: Business Continuity in Crisis
Written by: James Hart The best advice on disaster recovery and business continuity might actually come from the movies. As Rocky Balboa said: “It ain’t about how hard you hit. It’s about how hard can get hit and keep moving forward. How much you can take and keep moving forward.” And that’s really the point…
Read MoreCommunity Policing Strategies: Building Trust and Safety
Written by: James Hart It’s always important to remember: Private security officers aren’t police, and police aren’t security officers. The two roles are both important, but they have fundamental differences. “Security officers can’t be everywhere, and they can’t see everything,” said Max Briggs, vice president of central operations for Chesley Brown International, the security consulting…
Read MoreSecuring Infrastructure: How to Prepare for Disruptions to Critical Services and Systems in Your Business
Written by: James Hart Infrastructure is one of the great blessings of the modern age. Flip a switch, turn on a faucet, launch a browser window, and you can generally assume the giant invisible systems connecting and powering society will work as expected. The same goes for transportation infrastructure. Running into delays on the interstate?…
Read MoreSecurity Challenges in Shopping Centers — and How to Overcome Them
Written by: James Hart Overcoming the Biggest Security Challenges in Shopping Centers The retail business has never been for the faint of heart. In recent years, however, security problems have made it even more challenging to operate a shopping center. While individual shoplifters haven’t disappeared, organized rings of retail thieves can now pick store shelves…
Read MoreSecuring Office Buildings: Best Practices for Property Managers Seeking a Safer, More Secure Environment
Written by: James Hart As competition for tenants remains high, property managers must not overlook the importance of effectively securing their office buildings, according to experts from Chesley Brown International, the security consulting and risk management firm. New amenities may help win over companies that need to lure their employees back into the office. But…
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