Workplace Violence Prevention
Creating a Culture of Safety: Building Trust and Accountability in the Workplace
Written by: James Hart Your team’s culture could be its best defense against threats to its safety and security. When organizations experience a fire, a product recall or other incidents, they often spend time reviewing what happened. They work to understand the causes so their team can prevent future occurrences. Often, the fault doesn’t belong…
Read MoreEffective De-escalation Techniques: Conflict Resolution Strategies
Written by: James Hart If your job requires you to talk to other human beings, then you could probably benefit from de-escalation training. De-escalation is a conflict resolution strategy where security officers or other front-line workers use dialogue to calm angry individuals, understand their problems and persuade them to choose a better course of action.…
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